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          SOFT SKILLS PROGRAMMES

                 Key to making business more profitable



We offer the following:


Oral Communication Skills

Business Writing Skills

Effective Telephone Skills

Service Excellence

Presentation Skills

Telesales

Problem Solving

Conflict Resolution

Team Work

Cultural Diversity

Assertiveness

Stress Management

Effective Reception / Frontline Skills

Time Management

Interpersonal Skills

Building High Performance teams

Coaching

Motivating a team

Managing Discipline in the workplace